01Account & eligibility
- Age
- Only people aged 18 or over may create an account. You must give a truthful date of birth; if the age check fails, no account is created.
- Account security
- Your account is tied to your device. You are responsible for everything done under it, and may not lend, sell or transfer it.
- Recovery
- Linking a recovery phone number is optional but is the only way to sign back into the same account on a new device. If you do not link one and the device identifier changes, the account may not be recoverable.
- Real identity
- Chatting, hosting rooms, going live and spending each require a matching level of real-identity verification.
02Using the service
- Permitted use
- Browse public content, join voice rooms and live streams, chat privately where both sides' settings allow it, and send gifts under the rules.
- Prohibited use
- No illegal content, harassment, impersonation, scraping, circumventing moderation or block evasion, and nothing that interferes with the running of the service. The full content rules are in the Community Guidelines.
- Your content
- You are responsible for what you post, and you grant us the limited licence needed to deliver and moderate the service — no more than that.
- Rooms you host
- A host sets house rules and a content level, and is accountable for keeping the room inside them. Hosts and admins may mute, unseat or remove members.
03Coins & gifts
- Purchases
- Coins are obtained only through in-app purchase from the Apple App Store or Google Play, priced by the store in your local currency. There is no outside payment path, no subscription, and nothing renews on a schedule.
- Nature
- Coins are a limited, non-withdrawable in-app licence. They are not money, not a deposit and not a tradeable asset, and they carry no cash value.
- Consumption
- Once a gift is sent, the coins are spent and cannot be reused or returned.
- Refunds
- Refunds are handled by the store under its own policy — we cannot issue a store refund ourselves. If a purchase was charged and the coins did not arrive, that is ours to fix: write to sorenperalta262@icloud.com with the store receipt reference.
- Spend caps
- Per-purchase and per-cycle caps are available in the wallet. Lowering a cap applies immediately; raising one requires a second confirmation and a cool-down.
- Deletion
- Deleting your account forfeits any unused coins, and deletion does not itself create a refund.
04Enforcement & appeals
- Actions
- Violating content may have its delivery limited or be removed, and accounts may be muted, removed from a room, feature-limited or have creator access restricted.
- What you are told
- Each decision shows the policy category, the action taken, how long any restriction lasts, and the appeal deadline.
- Appeals
- Each eligible decision can be appealed once. Appeals are read by a person, and the outcome arrives as a safety notice.
- Termination
- Severe or repeated violations may lead to permanent termination.
05Other terms
- Changes
- We may adjust or discontinue features. Material changes are announced in advance, and a new document version is presented for acceptance.
- Liability
- To the extent the law allows, we are not liable for third-party content or for losses caused by events outside our control.
- Governing law
- These terms follow the law of the launch region. Disputes go to support first — sorenperalta262@icloud.com.